At EPL, we approach your business from a whole new direction, one that drives purposeful growth and more revenue for your credit union by helping you transform your member relationships.
No other core technology provider offers the full breadth and depth of EPL’s Connection Suite. This family of innovative solutions reaches well beyond transactional data management, and helps you create deeper, more far-reaching connections with members by delivering knowledge-based opportunities that lead them to financial success.
The EPL Connection Suite was created exclusively for credit unions by credit unions, and not only helps you maximize core data and identify new opportunities, but also provides breakthrough products that change the way you interface with members. Our new tools help you provide more than just financial services—all seamlessly connected so you differentiate yourself in the market while creating a more customized “total resource” connection with members!
If you want to truly transform your business, you have to transform your approach to business. Our Connection Suite gives you the tools to progress ahead.
Leading core processor focused on credit unions. Connects to superior technology support for increased member satisfaction, plus world-class integrations with online banking, mobile banking, bill pay, debit cards, account opening, lending, fraud detection and more.
Updated Oracle system architecture to build the connection points
Supported by high-function, tier 3 data center with double disaster recovery connections
Customer support: 90% 1st call issue resolution
Fully integrated CRM. Translates member data into actionable knowledge and member insights. Connects those insights with credit union solutions; alerts staff, enabling proactive contact to exceed member expectations.
Relational database fuels integrated knowledge dashboard and metrics
Seamless generation of staff alerts, contact assignments, and follow-up prompts
Fully integrated profitability, relationship scoring, and targeting
Built-in predictive analytics and success measurement tools
Powerful and focused marketing support that engages members and delivers guaranteed results. Connects “member need” insights with actionable tactics and hyper-targeted marketing strategy executed by the i-MARKETSM Connections Team.
Written ROI Guarantee: incremental revenue generation 5x investment in the process
Marketing results guaranteed to pay for your base i-POWER® core processor commitment
Focused communications support for five (5) key marketing initiatives
Connects people, process, technology and your member
CUEB, 3-D Omni-Suite & CUe-ORB®:
Member Connection Tools
Unique, transformational tools provide immediate benefit to members, creating stronger connections. Increase operating efficiency and revenue for your credit union, and differentiate yourself in the marketplace.
CUEB cutting edge insurance marketplace designed specifically for credit unions
3-D Omni-Suite efficiently leverages time, talent and location resources allowing member service on demand
CUe-ORB® delivers personalized, consistent member experience, anytime, anywhere through complete online and mobile access
Uniquely and genuinely connects people, process and technology to drive growth
Your Credit Union Wins:
Achieve the highest levels of member engagement, support and growth available. Your revenue, satisfaction, member usage and operational efficiency all increase with the EPL Connection Suite.
World-class managed services including security, compliance, training and client service
Continued software development focus
Solutions built specifically for credit unions
Connections to the EPL family of satisfied clients